Our services can be tailored to the needs of your business, in terms of the degree
and focus of support and when that support is applied to your change process.
The optimum timing is at the planning stage of the process, allowing the development
of a complete end to end package. However, support including project recovery, can
be effectively applied during any stage to add significant value to achievement of
the change goal.
Below are a set of activities that we can employ to assist with the development and
management of change
Current situation analysis - mapping of current operation and processes to identify
areas for improvement
Solution generation - moving on from identifying the root causes of priority problems
to understanding the optimal solution
Project planning - creation of action plans and business case documents to establish
the scope, benefit, cost, resources, schedule and performance characteristics of
the change
Scale of change assessment - developing the structure needed to provide governance
to the change and an appropriate toolkit which is ‘fit for purpose’
Team coaching - providing training and mentoring services to team members on project
methods and tools - leaving a learning legacy that can be employed on future change
initiatives
Establishing a project or programme office - co-ordination of the change process,
communication and reporting of progress
Underlying principles
- All change initiatives are different, but the underlying principles are similar -
therefore the use of a standard process can provide significant benefits. We use
adaptations of the PRINCE 2 method - with bespoke tools and templates
- Keep it simple - remove complexity and focus on the key elements - the milestones
and the critical path to success
- Increase communication of the progress of change by making plans visible and transparent
to all involved
- Keep reporting and admin simple - reporting by exception, visual indicators, but
with the ability to drill down to detail
- Conduct a risk analysis at an early stage and continue with assessment and management
of risks throughout the change - ensure there are no surprises
- Understand the dependency chain between elements of the project and between projects
in a programme or portfolio
Whether you are engaged in a single project, a major change programme or have a large
portfolio of projects within your organisation, we can support and guide your activities
using the principles outlined. These have been successfully employed for a whole
range of initiatives including: